We cannot guarantee the website will be error-free. However, we will make every reasonable effort to make content accurate, reliable and complete. This includes correcting any errors that are brought to our attention. You may contact us at .Privacy
The Museum is committed to safeguarding the privacy and security of all our Web visitors. The Museum collects information throughout this website for several different purposes, which are explained below. Viewing the Website
Information Collected and Stored Automatically
When you visit our website, we automatically gather and store the following information about your visit. This information is used to develop statistics that guide us in making improvements and enhancements to the website. The information is stored and used in the aggregate only, and is not used to contact you personally:
• The IP address from which you access our website
• The date and time you access our website
• The pages, files, documents and links that you visit
• The Internet address of the website from which you linked to our website
• The name of the domain from which you access the Internet
• The type of browser and operating system used to access our website
• The type of Plug-in and Plug-in version on the system
Also, when you perform a search within the website, the Museum may record certain information regarding your search and use that information to, among other things, solve technical problems with the website and to calculate overall usage statistics. This information is stored for the Museum’s use only. The Museum does not sell, rent, or offer the foregoing information to third parties. Cookies
If you use the My Museum's "Share My Gallery" feature , your friend's email address will not be retained on our Website or used in any way by the Museum.In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.
- Google’s tracking Google advertising Privacy and Terms.
- OwnerIQ tracking OwnerIQ Privacy and Terms.
If you send us personal information—by submitting an e-mail, completing an online form or survey, requesting materials or information, ordering merchandise or Museum tickets, making a donation or signing up for membership—we will use this information to respond to your inquiry or request. We may also use it to contact you to provide information about other Museum activities, programs, membership and fundraising opportunities, products and special events that may interest you. You may opt-out of having your information used by the Museum for these purposes, or you may update your contact information anytime, by contacting us via the following e-mail or postal mail addresses: Philadelphia Museum of Art
Philadelphia, PA 19101-7646
Moreover, when we send you communications regarding Museum programs and activities, you will always have an immediate opportunity to decline further communications by alerting the contact specified in the e-mail that you wish us to remove you from the list that contains your name. The Philadelphia Museum of Art does not sell, exchange or release website visitors' names, e-mail addresses or other individually identifying information to parties outside of the Museum, except to the extent necessary to comply with applicable laws or valid legal processes, to protect the rights and property of the Museum, or to provide the services or information you have requested. Users should be aware that the Museum contracts with several third-party vendors to provide certain services made available on and to process transactions made through this website. Use of these services is subject to the privacy policies of such third-party vendors (identified below). Transactions
Purchasing Tickets/Web Ticketing
The Museum provides visitors with the opportunity to purchase tickets online. When visitors to the Museum website choose to purchase tickets online, they are linked to a website powered by Paciolan, allowing us to efficiently automate the selling and allocating of tickets in real-time. Visitors to the Paciolan website are covered by the museum’s policy. Museum Store and Online Membership
Support the Museum
The Philadelphia Museum of Art also provides visitors with an opportunity to make a contribution to our organization through an online donation page.
The information that you supply during any of the above transaction processes is used to fulfill your order and will also be used to track and analyze transaction trends. This information is also subject to the "Sending Us Personal Information" section above. The Planned Giving Calculator is hosted by PG Calc and linked to our website to allow you to explore the benefits of charitable giving. Users of the Planned Giving Calculator are subject to PG Calc’s policies and should refer to the Privacy Statement for PG Calc Web Products for further information. Security
The online transactions conducted on the Museum website are protected by security features, including encryption, designed to prevent the unauthorized release of your personal financial data. We also monitor network traffic in an effort to make the website available to all users and to identify unauthorized attempts to access, upload or change information or otherwise cause damage to our systems. While the Museum has endeavored to create a secure and reliable website, please be advised that the confidentiality of any communication or material transmitted to/from this website over the Internet cannot be guaranteed. Accordingly, the Museum and its employees, agents, officers, directors, legal representatives, predecessors, successors and assigns are not responsible for the security of any information transmitted via the Internet. You assume the sole and complete risk for using this website and must make your own determination as to these matters. Unauthorized access is prohibited and punishable under the Computer Fraud and Abuse Act and the National Information Infrastructure Protection Act. Children's Privacy on the Web
The Museum is concerned about protecting children's privacy. We do not knowingly collect personally identifiable information from children under the age of 13. There are some areas within the Philadelphia Museum of Art website where children could post messages or provide feedback, but children are discouraged from providing personal information. If a visitor known to be a child under the age of 13 sends an e-mail to the Museum, we will only use it to respond to the writer and not to create profiles or otherwise retain the information. Linking
The Museum's website may provide links to third-party websites that may offer various products, services, and/or information. You should be aware that your use of these third-party websites may be subject to separate terms and conditions, information collection practices, and other provisions. The Museum does not endorse, nor is it responsible for, any of the products, services, or content offered in any third-party sites. Before using any third-party service, it shall be your sole responsibility to conduct whatever investigation you deem necessary and appropriate. Revisions to Our Web Policies