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Applying for a Position at the Museum

The Philadelphia Museum of Art is an equal opportunity employer with a commitment to create and maintain a diverse workplace.

Only electronically submitted resumes linked to a specific open position can be considered. A listing of current job opportunities can be found below. To apply for a specific position click the “Apply Now >>” link that corresponds with the position you are applying for. When applying, submit your resume and cover letter in a Word or PDF document. The Museum will contact you if an interview is considered appropriate. Application materials for a specific position are kept on file for one year.

Due to the volume of resumes received, the Museum is unable to acknowledge each resume. Walk-in applications and/or general interest resumes will not be reviewed or retained.

Fellowship positions have very specific application procedures. Incomplete or late applications cannot be considered.

If you require assistance to participate in the application process, please contact a representative in the Human Resources department at 215-684-7970 to request an accommodation.

Current Openings


Capital Budget Officer

As a senior member of the Museum’s Finance department, the Capital Budget Officer will work with limited supervision and take full responsibility to oversee and manage all aspects of the Museum’s capital budgets.

Responsibilities
  • Develop an annual capital project and maintenance budget along with a process to closely manage it along with the President and CFO; including developing timelines, written policies and procedures and identifying critical budgetary issues.
  • Analyze operational issues that impact the budget and provide strategies and recommendations.
  • Track and develop all documentation needed for City and State funded capital budgets, grants and support.
  • Manage the Core Project and other Museum capital project budgets, including both hard and soft costs for the project.
  • Work closely with internal colleagues in Facilities and Operations as well as with the Museum’s Owner’s Representative, Aegis and contractor, LF Driscoll to review, approve and process all Core Project initiatives.
  • Maintain financial records for the capital projects; provide accurate and timely reporting on the financial activity of Core Project and other capital and maintenance projects.
  • Present status concise reports on various capital projects.
  • Develop financial models for short-term and long-term capital project forecasts and cash flows.
  • Working with the CFO, assist in developing long range financial forecasts, incorporating the financial impacts of the Museum’s capital programs with other Museum strategies and initiatives.
  • Recommend policy and procedure changes to management based on financial and operational analysis.
Qualifications:
We are seeking candidates who have operated as a senior-level financial staff member with extensive financial management experience; MBA/CPA preferred. Candidates should have experience working with funded grants and the associated required reporting. A minimum of five years of construction budgeting experience needed. This position will communicate across a broad audience so superior written and oral communications skills as well as effective leadership, management, team building, and supervisory skills will be essential.

Apply Now >>

Exhibition Assistant, Jasper Johns Retrospective
Application Deadline: April 17, 2017

How You Will Contribute
We are looking for a dynamic art scholar to join our Contemporary Art department to assist in the planning and execution of an upcoming special exhibition devoted to the work of Jasper Johns. This exhibition is a collaboration between the Philadelphia Museum of Art and the Whitney Museum of American Art and will be presented jointly by both institutions, simultaneously in New York and Philadelphia in the fall of 2020.

This individual will assist the Senior Curator of Contemporary Art with all tasks related to the organization of the exhibition and its catalogue, including correspondence with artists and estates and the accurate upkeep of all related records, both on paper and in the Museum’s Collections Database, The Museum System (TMS).

Specifically, you will…
• Assist in the research and preparation of exhibition package for the exhibition team (curators, registrars, conservators, exhibition designers, etc.)
• Support Museum staff in arranging loans and requests for photographs and permission while communicating important loan information to the relevant departments.
• Develop and maintain records on the Museum’s Collections Database, The Museum System (TMS), specifically updating the exhibition module and “object packages” with up-to-date information such as lenders’ requirements and constraints.
• Research and manage up-to-date bibliographic references for all artists and their works in the exhibition.
• Draft interpretive and descriptive labels for artworks in the exhibition.

Your diverse background includes…
• M.A. or equivalent in contemporary art history or curating.
• Prior experience in a museum environment or similar art institution.
• Technical proficiency with personal computers and Microsoft Office suite and experience with collection management software.
• Prior experience with The Museum System (TMS) is preferred.

Apply Now >>

Assistant/Associate Curator, European Decorative Arts and Sculpture
Application Deadline: March 31, 2017

The Museum seeks a specialist in European decorative arts and sculpture after 1700 to fill an open position at the rank of assistant or associate curator depending upon the successful candidate’s level of experience. The Museum’s holdings in this field are particularly strong in 18th century French and English woodwork, furniture, and decorative arts as well as modern and contemporary design.

The individual appointed to this position will be responsible for all aspects of the care, presentation, and development of the Museum’s important holdings of European furniture and decorative arts and will play a key role in developing the collection and producing relevant exhibitions and publications. As a member of the Museum’s curatorial staff, s/he will be expected to participate in all aspects of the work of the Museum in fulfillment of its Mission and to maintain the highest standards of scholarship, connoisseurship, and professional practices in the field.

Requirements:
The successful candidate will be a proven scholar with demonstrated excellence in collections development, exhibitions, and publications. S/he must possess a broad familiarity with the history of art and a detailed knowledge of European decorative arts and sculpture from 1700 to the present. S/he will have a record of research and curatorial achievement, excellent communication skills in both writing and public speaking, and a good command of at least one European language. S/he must have demonstrated ability to work successfully with a broad range of colleagues, collectors, volunteers, and visitors, possess good computer skills including databases, word processing, and other normal office applications experience. S/he must have an M. A. degree with a minimum of three years relevant experience in the field. Ph.D. preferred but not required.

To apply, please submit a cover letter and CV with your application by March 31, 2017, along with three letters of reference. Interviews will be conducted in the spring of 2017.

Apply Now >>

Director of Leadership Annual Giving

How You Will Contribute
The Philadelphia Museum of Art is seeking a fundraising professional with a successful personal solicitation record and creative marketing and event experience to work with donors at the highest levels during a transformational expansion project designed by world renowned architect, Frank Gehry.

The Director of Leadership Annual Giving is responsible for raising unrestricted operating support through the Museum’s Leadership Annual Giving Programs – the Associates, Chairman’s Council, and Trustees – by soliciting gifts from $2,500 to $100,000 or more and will provide oversight of the Museum’s three collection-based affinity groups. This person will develop and implement strategies for donor acquisition and retention, upgrades, and increased support; collaborate with colleagues to create a robust calendar of events and programs; oversee benefits activation and manage a volunteer Associates Advisory Committee. This individual will have significant interaction with Trustees, major donors, volunteers, and staff across the Museum.

Specifically, you will…
• Plan, develop, and implement a strategic individual giving campaign that yields approximately $5 million in annual unrestricted revenue.
• Develop strategies for acquiring, upgrading, and retaining donors at the Associates and Chairman’s Council levels through personal visits with donors and prospects, direct mail, coordination with Major Gifts staff and frontline fundraisers, cultivation initiatives, etc.
• Be responsible for Trustee annual giving, upgrade strategies, and stewardship. Work closely with the Board Chair and executive leadership on personal, peer-to-peer outreach.
• Oversee planning, membership solicitations and administration for Museum collection-based affinity groups—Collab, Focus, and Techné.
• Work directly with volunteer leadership (Associates Advisory Committee) to welcome new donors into the Museum family, craft stewardship strategies, and develop programming aimed to cultivate existing donors and target prospects.
• In partnership with program volunteer Co-chairs, establish meeting schedule and agendas, set overarching Committee goals, and guide strategic initiatives. Build positive working relationships with individual Committee members, provide volunteer training, and work with the Leadership Annual Giving team to prepare talking points and supporting materials.
• Work with the Donor Engagement team, other Development colleagues, curators, and the Associates Advisory Committee to plan a full fiscal year of Chairman’s Council and Associates events. Attend all events and select trips.
• Plan and oversee activation of benefits for Associates and Chairman’s Council donors, including concierge service, event invitations, VIP access to exhibitions, and more.
• Provide oversight for gift processing, acknowledgement and benefits fulfillment, program mailings, printed materials, and website and e-communication vehicles.
• Manage departmental budget and expense tracking. Work with Development Operations on financial reporting and revenue projections.
• Coordinate with Museum’s Membership department on upgrade strategies and joint programming that supports the giving continuum, working collaboratively with the Director of Membership.
• Achieve personal metrics for visits and new acquisitions, as assigned.
• Coordinate with Director of Corporate Relations on collaborative programming and integrated models of engagement with the Corporate Partners program.
• Serve as Development liaison with a curatorial or program department of the Museum.
• Manage two Leadership Annual Giving Managers, a Leadership Annual Giving Assistant, and a program volunteer.
• Represent Museum and Development department at events at the Museum and around the city.

Your diverse background includes…
• 10+ years of progressive development experience, with a focus on annual giving and high-level membership programs.
• Strong fundraising experience with a successful solicitation record.
• Direct management/supervisory experience.
• The ability to forge strong, working relationships with donors and volunteers.
• Excellent written and verbal communication skills with a superior attention to detail.
• Genuine desire to build Philadelphia’s place for creative play.
• Bachelor’s degree is required.

Apply Now >>

Research Analyst

How You Will Contribute
The Research Analyst is a critical member of the Museum’s Development department and assists fundraising efforts under the supervision of the Director of Prospect Research and Management. The Analyst will leverage publicly available resources, prospect data, capacity ratings, and predictive modeling to analyze and synthesize data into clear and compelling presentations that drive strategic planning for gift officers in support of the Museum’s Comprehensive Campaign.

This position assists in building the Development Department’s capabilities through projects such as analysis of wealth and philanthropy of prospective donors and the strategic identification of new prospects. The role of Research Analyst goes beyond creating profiles and qualified ratings and requires creative problem solving and a high level of interaction with other staff members.

Specifically, you will…
• Conduct biographical and financial prospect research supporting initiatives related to special solicitations, events, database, and genealogy projects as assigned.
• Screen and analyze data to assess wealth, including capacity and inclination ratings to support fundraisers, strategies, and decision-making.
• Collaborate with the Director of Prospect Research and Management to implement plans with regard to prospect identification, qualification, assignment, and solicitation.
• Participate in selected prospect strategy and special project meetings with key staff.
• Monitor news and other sources for relevant constituent, business and philanthropic information.
• Promote established prospect tracking business practices and assist Development staff members in the maintenance of their portfolios, meeting regularly with Gift Officers.
• Continue to build the Blackbaud Raiser’s Edge database with relevant constituent information and insuring its integrity.

Your diverse background includes…
• Minimum of three years progressive experience conducting prospect research, which must be in a fundraising environment.
• Demonstrated experience with prospect research methodology and practice, including interpretation of wealth indicators and synthesizing financial, technical and trade materials.
• Excellent analytical, logical, conceptual and problem solving abilities
• Process and detail-oriented, prioritizing and managing multiple projects accordingly.
• Excellent writing, editing, profile and special project formatting/presentation skills.
• Proficiency with computer software and research tools (e.g. Lexis-Nexis, iWave , RelSci etc.)
• Experience with Blackbaud software applications including Raiser’s Edge or other similar fundraising databases.
• Demonstrated adherence to confidentiality with a commitment to professional ethics.
• Bachelor’s degree.

Apply Now >>

Grants Manager

The Philadelphia Museum of Art is currently seeking an energetic and experienced Grants Manager to join its Development department and implement the Museum’s corporate, foundation, and government grants strategy for annual operations, restricted programs, strategic initiatives, and capital projects. Major responsibilities include managing and stewarding a portfolio of foundation, corporate, and government grants/donors, in addition to identifying and securing new institutional funding streams for Museum projects. Duties include preparing letters of inquiry, grant applications, grant reports, grant attachments, corporate partnership proposals and presentations, stewardship reports, and other related grant correspondence. This position works closely with senior leadership, curators, program and facilities staff, and volunteers to advance the Museum’s fundraising priorities. This is a unique opportunity for a development professional to increase the Museum’s financial support from institutional funding sources as the Museum prepares for its upcoming campaign.

Requirements include a Bachelor's degree with arts or English major; a Master’s degree preferred. At least 4 years successful fundraising experience in an arts or education setting with grant writing and organizational giving experience strongly preferred. Candidate must demonstrate exceptional writing ability and excellent communication and organizational skills. Experience working in a fast-paced, results-oriented environment and demonstrated flexibility in meeting shifting demands and priorities is a must. Knowledge of the corporate, foundation and government philanthropy landscape is an advantage. Proficiency in Microsoft Office programs is required; familiarity with Raiser’s Edge, Adobe Acrobat, and Photoshop is an advantage.

Apply Now >>

Help Desk Technician

How You Will Contribute
The Philadelphia Museum of Art seeks an experienced help desk technician to join our Information and Interactive Technologies team (IIT) to provide technical support to staff in order to maintain a smooth operation of Museum computer facilities. This person will provide both hands-on and remote assistance to requests for technical support for commonly used software, hardware, and other equipment within the Museum. Additionally, this individual will manage the circulation of laptops, manuals, and other materials as appropriate.

Specifically, you will…
• Support Windows 7 and Mac OS, Microsoft Office (2010 and 365), Adobe and other miscellaneous software through deployment, troubleshooting, maintenance, etc.
• Set up and support hardware for Museum employees and facilities including Dell, Mac, and various mobile devices.
• Serve as the first point of contact for Museum staff seeking technical assistance over the phone, by email, or through the ticketing system.
• Maintain accurate and up to date documentation when resolving issues or creating/updating best practices.

Your diverse background includes…
• 3-5 years of help desk experience
• Prior experience maintaining various operating systems and different office applications
• Prior experience with supporting hardware
• An understanding of the Active Directory domain environment
• Friendly, customer-oriented demeanor with strong communication skills in person and over the phone.
• Ability to handle shifting priorities, exercising patience and professionalism at all times.
• Bachelor’s degree
• Experience with Point-of-Sale systems, VoIP deployment, and ticketing systems are highly preferred.

Apply Now >>

Database Developer/Administrator

How You Will Contribute
The Database Developer/Administrator will work with IIT staff and other departments to maximize the uses of all Museum data. This person will lead projects that integrate data from various systems and work to create a data warehouse that will be used to support strategic Museum goals. The Database Dev/Admin will work closely with the Business Systems Coordinator and Assistant Director of Collection Information to understand the current information resources and the Museum’s information and reporting needs.

Specifically, you will…
• Support the design, development and implementation of solutions that integrate data between internal systems and also external (vendor hosted/managed) systems.
• Develop and maintain scripts and programs to link data between source and public-facing systems
• Support the design, development and implementation of user-facing data repositories, i.e., data marts and related semantic layers (models and cubes)
• Develop ETL applications and SSIS and SSRS packages to move/integrate data between operational systems and data warehouse/BI systems
• Administer automated/scheduled reports and data extracts and support end-users with ad-hoc queries.
• Assist in the development of analytical reports and dashboards for operational and management teams.
• Ensure that storage, archiving, back-up and recovery procedures are functioning correctly via the development, management, and testing of back-up and recovery plans.
• Conduct capacity planning for future growth and identify areas to improve performance via query/database tuning.

Your diverse background includes…
• Four years progressive experience as a Database Developer or DBA, including ETL development and report development.
• Experience with an enterprise-level Relational Database Management System as well as demonstrated mastery of SQL, stored procedures, SSIS packages, SSRS, functions, and related ETL and Business Intelligence toolsets
• Demonstrated proficiency with a related SQL scripting/programming language, including the ability to develop, test, and debug ad-hoc queries, stored procedures, and data migration scripts.
• Knowledge of business data systems like Salesforce and Museum data systems like Raiser’s Edge and TMS desired.
• Skilled at troubleshooting and resolving database problems, as well as performance tuning.
• Knowledge of High Availability and Disaster Recovery options for MSSQL Server, and can perform backups, restores and recovery.

Apply Now >>

Interactive Designer

How You Will Contribute
This is a rare opportunity for a truly gifted digital visual designer to shine in an arts and culture environment where their contributions will play a large role in what our visitors, both in the galleries and online, will experience. We are looking for a stand-out talent who will significantly further our efforts to create high-quality and genuinely rewarding digital experiences with our art.

This person will be responsible for designing and producing graphics for our mobile applications, touchscreen interactives and web pages, which are delivered on a variety of digital platforms. The role requires experience in User Experience and User Interface design, as well as sophisticated digital screen design. The ideal candidate will have a strong desire to create new and more compelling digital interactive experiences for our visitors in our galleries and online using a variety of platforms ranging from in-gallery kiosks to mobile apps to websites. Everything we do is visitor-focused, and that should be at the heart of our design approach.

Specifically, you will…
• Lead the design process for digital elements, including the design style and building the digital graphics.
• Balance the best visual designs with practical usability issues.
• Be responsible for thinking through User Path design to give visitors an intuitive, seamless and rewarding experience.
• Be an excellent team player and collaborator, eager to develop high-quality projects through team input and thorough visitor testing.
• Conduct design crit sessions, adapting design ideas to meet technical criteria and end users’ needs.
• Establish Interactive Design Standards for our projects, working with the Museum’s Graphic Identity Systems.
• Work closely with our Creative Director and Editorial Graphics team to ensure the Museum’s brand and visual approach are evident in all our project designs.

Your diverse background includes…
• Excellent graphic design and graphic production abilities, with a keen eye and strong esthetic design sense.
• At least 3 years of experience in digital graphics design and production for web, mobile, iOS/Android and interactive applications.
• Experience in User Experience Design, including user journeys, user testing, storyboarding, wireframes, screen mocks ups and prototyping.
• Thorough knowledge and experience with leading graphics creation tools, such as Photoshop, Illustrator, After Effects, Sketch, Marvel, 3D Modeling Software, Photo Stitching software, etc.
• HTML, CSS and JS knowledge to visualize concepts, create mock ups and visualize interaction patterns.
• Prefer a Master’s Degree in Digital Graphics/Media, User Experience Design, or similar.
• Knowledge and experience with design for digital accessibility needs, including ASL, WCAG, etc.
• Knowledge of web content development flows, best-practices and industry standards.
• Experience with public-facing projects with large take-up rates and sophisticated interactions that people love to use
• Experience with prototyping tools and some multimedia production abilities.

What We Offer
Our employees are at the center of the Museum. We want to ensure they are engaged in their work and rewarded for a job well done. We offer generous benefits and compensation such as:
• Extensive paid time off, including four weeks’ vacation, five personal days, and twelve sick days per year
• Retirement savings program with Museum match
• Excellent health, dental, and vision benefits at low cost to employees
• Fully paid life insurance and long-term disability insurance
• Museum Perks – tickets for special exhibitions, store and café discounts, free general admission for immediate family, reciprocal memberships with local and national museums, and more.

Apply Now >>

Audio-Visual Technician

What We Do
We're Philadelphia's art museum, a landmark building, a world-renowned collection. A place that welcomes everyone. We bring the arts to life, inspiring visitors—through scholarly study or creative play—to discover the creative spirit that lies within each of us. We connect people with the arts in rich and varied ways, making the experience of the Museum surprising, lively, and always memorable.

How You Will Contribute
The Philadelphia Museum of Art seeks an Audio-Visual Technician to join our Audio Visual/IIT team. The successful candidate will be creative and flexible with strong communication skills and the ability to interact with coworkers, the public and clients, often under deadline pressure.

Specifically, you will…
• Set up, configure, test, maintain, monitor, and troubleshoot multimedia devices, control panels, teleconferencing equipment, video monitors, projectors, recording equipment, sound systems, lighting, digital SLR cameras/ XDCAM camcorders, interactive devices and other presentation equipment.
• Receive and respond to incoming calls, and/or e-mails regarding AV hardware/ software problems.
• Record, produce, and edit, AV media for use in exhibits, website and social media.
• Perform analysis, diagnosis, and resolution of AV hardware problems.
• Handle incoming booking requests for AV equipment and setup.
• Transport AV equipment throughout the museum campus.
• Access all public and staff areas of the Museum campus.
• Lift, load, and carry 50 pounds up to 20 feet as well as climb step stools and ladders.

Your diverse background includes…
• Excellent technical knowledge of presentation, video recording, interactive kiosks, teleconferencing, and other AV hardware with working knowledge of IT systems.
• CTS certification desired.
• Knowledge of audio and video production, editing hardware and software including Adobe Premiere and Apple Final Cut.
• Comprehensive hands-on AV equipment and interactive troubleshooting experience.
• Knowledge of computer presentation software specifically Microsoft PowerPoint and Apple Keynote.
• Strong customer-service orientation.
• Strong written and oral communication skills.
• Self-motivated and directed.
• Able to prioritize and execute tasks under deadline pressure.

Who We Are
Our values define who we are. They drive the way we do things and the decisions we make. We are open – we welcome everyone, opening eyes and minds to the expressive power of the arts. We are connected – we sustain and strengthen the communities we serve, bringing together diverse audiences. We are vital – we bring the arts to life, engaging visitors from Philadelphia and around the world. We are provocative – we believe that the arts can change the way we understand ourselves and how we see the world.

Working Together
We expect every employee, department, and division to work collaboratively with all others, inspired by a shared purpose. We respect each other as individuals and colleagues. We encourage innovation and support one another’s efforts, recognizing that innovation involves risk. We are an equal opportunity employer that actively seeks to employ a diverse group of people who embody our values.

What We Offer
Our employees are at the center of the Museum. We want to ensure they are engaged in their work and rewarded for a job well done. We offer generous benefits and compensation such as:
• Extensive paid time off, including four weeks’ vacation, five personal days, and twelve sick days per year
• Retirement savings program with Museum match
• Excellent health, dental, and vision benefits at low cost to employees
• Fully paid life insurance and long-term disability insurance
• Museum Perks – tickets for special exhibitions, store and café discounts, free general admission for immediate family, reciprocal memberships with local and national museums, and more.

Apply Now >>

Technical Services Librarian

Reporting to the Director of the Library and Archives, the Technical Services Librarian works with and maintains a wide range of library assets from special/rare library materials to electronic resources, born-digital/digitized content, link resolvers and search aggregators. The Librarian is responsible for the library’s online catalog and has a leadership role in coordinating, formulating, reviewing and documenting cataloging and metadata policies and procedures.

Qualified candidates will have a minimum three years of cataloging, electronic resources and database maintenance experience in a museum or research library environment using an integrated library system (ILS). A BA in arts or humanities is required with an ALA-accredited Master of Library Science or Information Science degree, or its equivalent in theory, training, and practice.

An ideal candidate should also possess the following skills and experience:
  • Demonstrated experience in coordinating and implementing special cataloging projects and managing metadata, born-digital and digitized objects.
  • Knowledge of MARC, RDA/AACR2, LCSH, LC authorities, LC classification and shelf listing required.
  • Familiarity with other metadata standards, such as Dublin Core, XML, CDWA, CCO, and other data/information management tools/systems.
  • Great attention to detail required.
  • Excellent organizational and follow-through skills.
  • Excellent communication skills, including writing procedures and documentation.
  • Strong interpersonal skills, with the ability to interact well with vendors and colleagues.
  • An aptitude for technology with a demonstrated ability in managing records/data in various information and library systems.
To apply, please attach a cover letter and resume to submit with your application.

Apply Now >>

Parking Attendant

How You Will Contribute
The Philadelphia Museum of Art is seeking attentive, outgoing, and energetic individuals to help enrich the experience of Museum visitors from the moment they arrive. Parking Attendant candidates should have excellent customer service skills, clear written and verbal communication skills, and a desire to be part of an exciting operation.

Specifically, you will…
•Take payment for parking fees.
•Monitor availability of parking spaces.
•Give general city and Museum information to visitors.
•Keep an accurate record of tickets and payments.

Your diverse background includes…
•Demonstrated experience in retail or hospitality, cash handling, and customer service.
•Ability to stand for long periods of time both outdoors and in a confined space with exposure to the weather during all seasons.
•Weekends, holidays, and evenings availability.

Apply Now >>

E-Commerce Content and Design Specialist

What We Do
We're Philadelphia's art museum, a landmark building, a world-renowned collection. A place that welcomes everyone. We bring the arts to life, inspiring visitors—through scholarly study or creative play—to discover the creative spirit that lies within each of us. We connect people with the arts in rich and varied ways, making the experience of the Museum surprising, lively, and always memorable.

How You Will Contribute
The E-Commerce Content and Design Specialist takes a critical and collaborative role in the development of all content displayed in the Philadelphia Museum of Art’s online store, the optimization of the customer experience, and in creating strategies for driving revenue. This individual will manage the overall look and feel of the online store and is responsible for all text, images, onsite features, and customer communication.

The E-Commerce Content and Design Specialist is in charge of designing the graphic assets used on the site and writing the product and marketing copy. This person works closely with the merchandising and operations teams within Retail; works collaboratively with the Museum’s website and technology groups to ensure content coordination and program synergy; and acts as the liaison to the Marketing and Communications Department, providing images and text for email, search, social media, and other retail marketing campaigns. The main objective is to develop the design aesthetic, build the product offering, improve the quality of presentation, and drive traffic to the site in order to increase web sales significantly.

Specifically, you will…
• Design and upload home page banners that feature products, exhibitions, and themes that appeal to online customers, reflect Retail’s overall strategy, and generate sales. .
• Design and upload product category images, gift guide images, onsite ads, menu drop down images, and all other graphic assets to be used on the site. Provide style and creative direction for the product image creation and photo shoots.
• Design images and provide text needed for marketing campaigns, including Retail emails, other Museum emails, search engine marketing, print campaigns, and other marketing as needed. Develop partner programs and advocate for Retail’s inclusion in the Museum’s general outreach programs such as social media.
• Write effective product copy for all products on the site. Employ additional content, including editorial reviews, customer reviews, product award information, product labeling and warnings, age ranges, suggested products, and other means to expand and enhance the basics of item copy and specifications.
• Define detailed product specifications (dimensions, materials, etc.). Utilize rich keywords for SEO effectiveness in metadata and in body copy, and use best practices for overall SEO effectiveness.
• Write and edit static text on the site such as category descriptions, Gift Guide topics, the store blog, Customer Service policies, shipping details, and other functional information.
• Develop compelling copy for the site’s homepage ads, offers, and other calls to action.
• Work closely with the E-Commerce Merchandiser to support the initiatives in the Retail content and promotions calendar and to meet exhibition category and product creation deadlines.
• Increase business acumen by learning and using sales reports. Use sales reports to communicate successful products and programs to the Merchandising team.
• Identify enhancements that further engage the Museum's current and potential visitors, plan future improvements to the user experience and/or workflow, and development projects with outside vendors and internal stakeholders.
• Lead and coach store staff on cross channel practices, including differences in assortment, discounts and promotions, and preferences and customer contact.
• Maintain a clean, organized and safe workspace.

Your diverse background includes…
• Graphic design and copywriting background required.
• BA or BFA degree and 2-5 years of e-commerce site management experience required.
• Expertise in the Adobe Creative Cloud, including Photoshop, Illustrator, Dreamweaver, and InDesign. Proficiency in HTML and CSS.
• Experience in e-commerce strategy, web-optimized design, online content creation, digital marketing, and online merchandising.
• Excellent writing skills and attention to detail, previous experience defining and following style guides for web copy and image creation and adjusting metadata for search engine optimization.
• Experience in a sophisticated online retailing environment, especially using Software as a Service (SaaS) platform. Experience in the use of content management tools.
• Motivated to build an optimal online visitors’ experience and achieve e-commerce sales and profit goals through all means including feature development and marketing.
• Ensures that the Retail brand’s graphic identity and messaging are consistent on the site and across all media. Provides a rich multi-channel experience across platforms.
• Clear communication skills to share process, design, copy writing, imaging, and marketing knowledge and vision with the entire Retail Department.
• Team player who works well with others and shows courtesy and respect to colleagues.

Apply Now >>

Visitor Services Assistant

What We Do
We're Philadelphia's art museum, a landmark building, a world-renowned collection. A place that welcomes everyone. We bring the arts to life, inspiring visitors—through scholarly study or creative play—to discover the creative spirit that lies within each of us. We connect people with the arts in rich and varied ways, making the experience of the Museum surprising, lively, and always memorable.

How You Will Contribute
Part-time Visitor Services Assistants are needed to represent the Philadelphia Museum of Art. We are looking for attentive, outgoing, energetic, individuals with a background or interest in art to help enrich the experience of Museum visitors.

Specifically, you will…
• Sell both general and special exhibit admission tickets.
• Promote Museum programs and memberships through telephone and in-person contact.
• Check guest coats.
• Answer phone inquiries.
• Provide information and answer guest questions.
• This is a fast-paced, multi-tasking position that requires candidates to have the ability to stand for long periods of time and lift up to 20 lbs.
• Other duties as requested.

Your diverse background includes…
• Excellent customer service, computer, and clerical skills.
• Cash handling experience is a plus.
• Availability to work Friday, Saturday, and Sunday along with availability for at least one day during the week.

Who We Are
Our values define who we are. They drive the way we do things and the decisions we make. We are open – we welcome everyone, opening eyes and minds to the expressive power of the arts. We are connected – we sustain and strengthen the communities we serve, bringing together diverse audiences. We are vital – we bring the arts to life, engaging visitors from Philadelphia and around the world. We are provocative – we believe that the arts can change the way we understand ourselves and how we see the world.

Working Together
We expect every employee, department, and division to work collaboratively with all others, inspired by a shared purpose. We respect each other as individuals and colleagues. We encourage innovation and support one another’s efforts, recognizing that innovation involves risk. We are an equal opportunity employer that actively seeks to employ a diverse group of people who embody our values.

Apply Now >>

Sales Associate

Sales Associates at the Philadelphia Museum of Art take a critical and collaborative role optimizing the visitors’ store experience and driving revenue. Sales Associates may also be assigned to receiving and shipping product and driving store replenishment to maximize sales and profitability. The position participates in all areas of store operations and merchandising. Sales Associates are central to the daily and weekly store goals and objectives. Sales Associates maintain organized and pristine work areas in the stores and distribution center. Sales Associates support fulfillment of customer orders in-store and online and may orchestrate the flow of inventory to the sales floor throughout the day. The position is required to easily transition from the sales floor to the distribution center in order to serve the critical need and priorities at any given time. Sales Associates foster a positive environment in all locations and demonstrate the responsibility of store staff to smile and be enthusiastic on the job. Applicants must be available to work a flexible schedule including weekends, evenings and holidays as needed.

Essential Skills and Qualifications
1. Motivated to build an optimal visitors’ experience and achieve Retail sales and profit goals through all means including sales, inventory management, merchandising, and visual display.
2. Driven by superior customer service with a focus on selling.
3. Able to learn quickly and retain large amounts of product knowledge.
4. Intuitive in communicating information to visitors with equal ability to listen.
5. Excellent organizational and efficiency skills.
6. Works well under pressure and time constraints within a fast-paced environment.
7. Team player who works well with others and shows courtesy and respect to colleagues.
8. Willing to assume responsibility and act accordingly.
9. Dependable.
10. Possesses good interpersonal skills with the ability of influencing visitors’ buying decisions.

Responsibilities
1. Provide exemplary customer service and sell.
2. Practice open and candid communication with sales associates and other staff.
3. Operate Retail technology systems and customer check-out procedures and teach others to do the same. Process sales quickly.
4. Adhere to strict cash handling procedures.
5. Maintain store equipment and fixtures as needed.
6. Manage and/or execute timely merchandise flow, replenishment and recovery.
7. Evaluate store level opportunities and critique merchandise assortments.
8. Track shipments as necessary.
9. Investigate and reconcile inventory discrepancies.
10. Participate with merchandising team on seasonal, core and new product assortments to determine placement and presentation in stores.
11. Maintain safe, organized, clean and secure work environments.
12. Relay accurate product information and project a knowledgeable and confident image. Teach others to do the same.

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Fellowships


Curatorial Fellowship, European Decorative Arts and Sculpture
Application Deadline: March 31, 2017
The Museum announces a two-year Curatorial Fellowship in European Decorative Arts and Sculpture beginning on September 1, 2017. This fellowship is intended to provide individuals who have completed their graduate training in the field with firsthand curatorial experience. A Master’s degree in art history or related field is required as well as proficiency in at least one European language. Candidates should be able to demonstrate a commitment to art-historical scholarship, to the interpretation and display of works of art, and to the engagement of the public through educational programming. The Curatorial Fellow will participate in all activities of the department which is responsible for a collection of over 20,000 objects, ranging in date from the Middle Ages to the present and including arms and armor, furniture, woodwork, ceramics, glass, metalwork, posters, wallpaper, tapestries, and sculpture before 1800. The work that the Curatorial Fellow will be expected to undertake includes, but is not limited to, object research and cataloguing, public inquiries, exhibition and loan preparation, gallery reinstallation, and administration. Fellows have the opportunity to organize an exhibition and/or gallery reinstallation from the permanent collection during the second year of the fellowship.

To apply, please send a letter of application stating goals, a resume, a writing sample, and the names and contact information of three references by March 31, 2017. Applicants will be notified by June 1, 2017. The Fellowship will begin by September 2017.

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