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Contact Us

Member Services
    Call: 215-684-7840
    E-mail:
Associates and Chairman’s Council
    Call: 215-684-7766
    Email:

Representatives are available to assist you Monday–Friday, 9:00 a.m.–3:00 p.m. Please allow 48 hours for responses to e-mail or voice message inquiries.

Frequently Asked Questions

Where can I find your partner museum list for Keystone members and above ($250+)?
Members at the Keystone level and above receive free general admission for 2 people to these partner museums (benefit does not apply to ticketed exhibitions). Simply present your current membership card to the admissions staff when you visit. View our partnering museum list >>

    California
    Crocker Art Museum, Sacramento
    Los Angeles County Museum of Art

    Colorado
    Denver Art Museum

    Connecticut
    Hill-Stead Museum, Farmington
    Wadsworth Atheneum Museum of Art, Hartford

    Delaware
    Delaware Art Museum, Wilmington

    District of Columbia
    The George Washington University Museum
    National Portrait Gallery
    The Phillips Collection
    Smithsonian American Art Museum and the Renwick Gallery
    The Textile Museum

    Florida
    Norton Museum of Art, West Palm Beach

    Georgia
    High Museum of Art, Atlanta

    Illinois
    The Art Institute of Chicago

    Indiana
    Indianapolis Museum of Art
    Swope Art Museum, Terre Haute

    Iowa
    Des Moines Art Center

    Louisiana
    New Orleans Museum of Art

    Maine
    Farnsworth Art Museum, Rockland
    Portland Museum of Art

    Maryland
    Academy Art Museum, Easton
    The Walters Art Museum, Baltimore

    Massachusetts
    Isabella Stewart Gardner Museum, Boston
    Museum of Fine Arts, Boston
    Peabody Essex Museum, Salem
    Smith College Museum of Art, Northampton

    Michigan
    Detroit Institute of Arts

    Minnesota
    Minneapolis Institute of Art
    Walker Art Center, Minneapolis

    Missouri
    The Nelson-Atkins Museum of Art, Kansas City

    New Jersey
    New Jersey State Museum Foundation, Trenton
    Newark Museum
    Princeton University Art Museum

    New Mexico
    Georgia O’Keeffe Museum, Santa Fe

    New York
    Albright-Knox Art Gallery, Buffalo
    Cooper-Hewitt, Smithsonian Design Museum, New York
    The Frick Collection, New York
    The Metropolitan Museum of Art, New York

    North Carolina
    North Carolina Museum of Art, Raleigh

    Ohio
    Cincinnati Art Museum
    The Cleveland Museum of Art
    Columbus Museum of Art
    Taft Museum of Art, Cincinnati
    The Toledo Museum of Art

    Pennsylvania
    The Andy Warhol Museum, Pittsburgh
    Carnegie Museum of Art, Pittsburgh
    Frick Art and Historical Center, Pittsburgh

    Rhode Island
    RISD Museum, Providence

    Tennessee
    Frist Center for the Visual Arts, Nashville

    Texas
    Blanton Museum of Art, Austin
    Dallas Museum of Art
    The Museum of Fine Arts, Houston

    Virginia
    Chrysler Museum of Art, Norfolk
    Virginia Museum of Fine Arts, Richmond

    Washington
    Seattle Art Museum
    Seattle Asian Art Museum

    Wisconsin
    Milwaukee Art Museum

    Canada
    Art Gallery of Ontario, Toronto
    Vancouver Art Gallery

    List as of January 2020; subject to change. This benefit provides free general admission but does not apply to special exhibitions that require an advance or timed ticket.

May I visit the Museum without my membership cards?
Yes, you may always access the museum as a current member without your cards. Visit any Membership or Visitor Services desk in the museum to verify your current membership status. You will be issued a temporary member ticket for that visit so that you may enjoy your member discounts in the stores, cafeteria, restaurant, and parking garage.

What should I do if I’ve lost or misplaced my membership cards?
Contact Member Services or visit any Membership or Visitor Services desk in the museum to request replacement cards.

Are children included in my membership?
Yes, all membership categories include an exhibition ticket and unlimited free general admission for all children in your life (18 and under).

How do I receive the discounted $12 admission for my guests?
Guests that are not covered by your membership enjoy half-price general admission. That’s only $12 each for up to 10 guests. Use this benefit when you’re at the museum with your guests, or purchase discounted admission for your guests in advance by contacting Member Services.

How can I make a change to my contact information?
Contact Member Services or visit any Membership or Visitor Services desk in the museum to update your contact information.

How can I purchase an Artist membership?
An Artist membership will be available to anyone who works in a medium that's represented in the museum’s collection, including painting, sculpture, drawing, prints, photography, film, video, craft, and digital media. Applicants are required to present documentation of how they share their work with the public. A website, Instagram or Facebook account, Etsy page, or a postcard of a past or upcoming exhibition will work just fine. To purchase an Artist membership online, send an example of your work by fax to or email to . Member Services will then contact you with a promotional code that will allow you to complete the transaction online. If you sent your payment through the mail, your membership will be processed once proof of artwork is received

How can I purchase a Student membership?
Your school email address is required as proof of enrollment. There will also be space to add your preferred email address for museum updates. Student membership will not be processed until proof is received.

Do you offer discounts for teachers?
We offer a $30 K-12 educator discount on the membership of your choice (member through Patron levels). You’ll enjoy a year of free access to the museum, invites to members-only events, $12 guest passes, and discounts on programs, dining, and shopping. And don’t forget about all our fabulous teacher resources. Offer valid in person at the museum or by calling 215-684-7840. Teacher ID required.

Can I pay for my membership with a check?
Yes, print this form and mail it in with your check to activate your membership.

Monthly Giving Payment Plan

How do I sign up for Monthly Giving?
You can sign up for this program by simply choosing this payment method when signing up for or renewing your membership. If you need any assistance, please contact Member Services by calling 215-684-7840 M-F from 9-3 so that we can walk you through the purchase steps.

How do I log in to my payment portal?
www.philamuseum.org/makeapayment
Use the confirmation number and email associated with your initial purchase to log in. The confirmation number can be found on any museum communication and you can also access by using the link in the receipt from your initial purchase.

How do I update my payment information?
Log in to the Payment Portal: www.philamuseum.org/makeapayment
You will need the confirmation number and email associated with your initial purchase. Once here, click on the green “Update Payment Info” button to make a change. However, if you activate your account with PayPal using your bank account or any major credit card, you must update your payment information via PayPal.

How do I know when my next monthly payment will be charged?
Your credit card will be charged each month on the same day of your initial payment. Log in to the Payment Portal: www.philamuseum.org/makeapayment to see the next scheduled payment. You will need the confirmation number and email associated with your initial purchase to log in. You can also access by using the link in the receipt from your initial purchase.

What forms of payment do you take?
All major credit cards are accepted (MasterCard, Visa, Discover, American Express) or you can use your bank account via PayPal in addition to any major credit card. If you activate your account with PayPal, you can update your payment type to any major credit card. Please be aware that once you sign up with a credit card, you cannot transition your payment type to PayPal.

You can update to a different form of payment through the Payment Portal: www.philamuseum.org/makeapayment

What happens if I miss a payment?
We will contact you by email to alert you if a payment has not gone through with instructions on how to update your payment information. If no payment is received, your membership will be deactivated 35 days from the failed payment date. If your membership is deactivated, all existing and/or future membership benefits will be terminated immediately.

How do I reactivate a monthly giving account after deactivation?
Please contact Member Services for assistance by calling 215-684-7840 M-F 9-3. Once reactivated, the Initial Term (or first 12 months) will be reinstated.

Will I receive a tax receipt?
You will receive a tax receipt for your total giving each year in January via email.

How do I cancel my membership?
Memberships may not be cancelled during the Initial Term which is the first 12 months. If you wish to cancel your membership after the Initial Term, you must give notice of cancellation to the museum’s membership department at least 15 days prior to the date of the last membership payment you will make. To give notice of cancellation, please contact the museum’s membership department at 215-684-7840 or memberservices@philamuseum.org. If you cancel your membership, any membership benefits scheduled for after the date of your last membership payment will automatically be terminated.

Will I receive a membership card?
[In our efforts to reduce waste and ensure an easier check-in, we are now distributing digital membership cards.] All members will receive their digital membership card within shortly after purchasing a membership. If you'd like to visit the museum and don't have your digital membership card yet, just check in at any Visitor Services desk and we can look you up by name—or just print and bring your activation email, or pull it up on your smartphone.

What levels of membership can be purchased with the Monthly Giving Payment Plan?
  • Artist: $40 annually, $3.33 per month
  • Member: $75 annually, $6.25 per month
  • Member Plus: $125 annually, $10.42 per month
  • Keystone: $250 annually, $20.83 per month
  • Sustainer: $500 annually, $41.67 per month
  • Sponsor: $1,000 annually, $83.33 per month
  • Patron: $1,500 annually, $125 per month

Friend Group benefits can be added to any membership level.
  • Young Friend Individual: $50 annually, $4.17 per month
  • Young Friend Dual: $100 annually, $8.33 per month
  • Collab: $125 annually, $10.42 per month
  • Collab Benefactor: $1,000 annually, $83.33 per month
  • Focus: $500 annually, $41.66 per month
  • Focus Benefactor: $1,000 annually, $83.33 per month
  • Collect: $500 annually: $ 41.66 per month
  • Collect Benefactor: $1,000 annually, $83.33 per month
  • Techne: $500 annually, $41.66 per month
  • Techne Benefactor: $1,000, $83.33 per month

Matching Gifts

Double Your Support
Many companies match their employees’ charitable gifts, multiplying the value of the contributions. Increase your support today with these two simple steps!

  1. Obtain an Employee Matching Gift Form from your employer.
  2. Mail to:
    Membership Matching Gifts Program
    Philadelphia Museum of Art
    PO Box 7646
    Philadelphia, PA 19101-7646

For more information, please contact Member Services by phone at 215-684-7840 (Monday–Friday, 9:00 a.m.–3:00 p.m.) or by email at .


Your Benefits at a Glance

Benefits continue at the Associates and Chairman’s Council levels ($2,500+), including VIP passes for ticketed exhibitions, specially designed programs, travel opportunities, and concierge service. Learn more >>


Kids’ Benefits for All Members

All membership options include admission and exhibition tickets for all children in your life (18 and under).


Using Your Benefits

Admission and Tickets
Reserve online, call 215-684-7840 (Monday–Friday, 9:00 a.m.–3:00 p.m.), or present your membership card at any Visitor Services Desk in the museum. Service charges may apply.*

Guest Passes (Keystone+)
Email to request your free one-time-use guest passes. The number of guest passes depends on your level of membership. Keystone members ($250) receive 4; Sustainer members and above ($500+) receive 6.

Admission at Partner Museums (Keystone+)
Present your Philadelphia Museum of Art membership card at our current partner museums. This benefit entitles you to free general admission for 2 people and does not apply to ticketed exhibitions.

    California
    Crocker Art Museum, Sacramento
    Los Angeles County Museum of Art

    Colorado
    Denver Art Museum

    Connecticut
    Hill-Stead Museum, Farmington
    Wadsworth Atheneum Museum of Art, Hartford

    Delaware
    Delaware Art Museum, Wilmington

    District of Columbia
    The George Washington University Museum
    National Portrait Gallery
    The Phillips Collection
    Smithsonian American Art Museum and the Renwick Gallery
    The Textile Museum

    Florida
    Norton Museum of Art, West Palm Beach

    Georgia
    High Museum of Art, Atlanta

    Illinois
    The Art Institute of Chicago

    Indiana
    Indianapolis Museum of Art
    Swope Art Museum, Terre Haute

    Iowa
    Des Moines Art Center

    Louisiana
    New Orleans Museum of Art

    Maine
    Farnsworth Art Museum, Rockland
    Portland Museum of Art

    Maryland
    Academy Art Museum, Easton
    The Walters Art Museum, Baltimore

    Massachusetts
    Isabella Stewart Gardner Museum, Boston
    Museum of Fine Arts, Boston
    Peabody Essex Museum, Salem
    Smith College Museum of Art, Northampton

    Michigan
    Detroit Institute of Arts

    Minnesota
    Minneapolis Institute of Art
    Walker Art Center, Minneapolis

    Missouri
    The Nelson-Atkins Museum of Art, Kansas City

    New Jersey
    New Jersey State Museum Foundation, Trenton
    Newark Museum
    Princeton University Art Museum

    New Mexico
    Georgia O’Keeffe Museum, Santa Fe

    New York
    Albright-Knox Art Gallery, Buffalo
    Cooper-Hewitt, Smithsonian Design Museum, New York
    The Frick Collection, New York
    The Metropolitan Museum of Art, New York

    North Carolina
    North Carolina Museum of Art, Raleigh

    Ohio
    Cincinnati Art Museum
    The Cleveland Museum of Art
    Columbus Museum of Art
    Taft Museum of Art, Cincinnati
    The Toledo Museum of Art

    Pennsylvania
    The Andy Warhol Museum, Pittsburgh
    Carnegie Museum of Art, Pittsburgh
    Frick Art and Historical Center, Pittsburgh

    Rhode Island
    RISD Museum, Providence

    Tennessee
    Frist Center for the Visual Arts, Nashville

    Texas
    Blanton Museum of Art, Austin
    Dallas Museum of Art
    The Museum of Fine Arts, Houston

    Virginia
    Chrysler Museum of Art, Norfolk
    Virginia Museum of Fine Arts, Richmond

    Washington
    Seattle Art Museum
    Seattle Asian Art Museum

    Wisconsin
    Milwaukee Art Museum

    Canada
    Art Gallery of Ontario, Toronto
    Vancouver Art Gallery

    List as of January 2020; subject to change. This benefit provides free general admission but does not apply to special exhibitions that require an advance or timed ticket.

Parking Vouchers (Keystone+)
Present your membership card at any Visitor Services desk in the museum to redeem a one-time-use parking voucher (2 per membership year).


Member Discounts

Present your membership card for these valuable members-only discounts.

Parking
First hour free, $10 for the next 4 hours, and $2 for each additional hour in the museum’s garage (parking ticket must be validated inside the museum for these rates)

Shopping
10% off regularly priced merchandise in the Museum Stores (20% off for Keystone+ members)

Dining
10% off food and beverage purchases in the Café and Espresso Bar (with the exception of alcoholic beverages)


Members’ E-Newsletter

Want more info? Sign up for the Members’ E-Newsletter by e-mailing .


Gift Memberships

A museum membership is a unique and priceless gift. Share the museum with family, friends, coworkers, neighbors, or anyone who could benefit from the power of art in their lives. Gift memberships must be activated within one year of purchase.

Three easy ways to purchase:
  • Online
  • By Phone: Call 215-684-7840, Monday–Friday, 9:00 a.m.–3:00 p.m.
  • Onsite: Visit any Membership or Visitor Services Desk in the museum.


For more information, please contact Membership by e-mail at .