Visitor Tips & Policies

Here are tips for having an enjoyable visit, including suggestions on visiting with kids and policies for keeping the art safe.

Things to Know Before Your Visit

Art on View

We have more than 200 galleries of art from around the world, including paintings, sculpture, armor, photography, fashion, architecture, and more. Sometimes art from our collection is taken off view for conservation work or lent to other museums.

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Ongoing Renovations

Our main building is undergoing an exciting makeover with the help of world-renowned architect Frank Gehry. You’ll see construction work inside and outside.

New Entrance

Our main building’s North Entrance on Kelly Drive is open again after more than forty years. The West Entrance is closed for renovations. We appreciate your patience as we improve the main building.

Parking

Our parking garage is located near the main building. You can access it via Kelly Drive or Spring Garden Street.

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Accessibility

Designated accessible parking, a barrier-free entrance, accessible restrooms, free wheelchairs, assistive listening devices, and more are available. If you have any questions, call 215-684-7602 or email AccessProg@philamuseum.org.

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Prohibited Items

Possession of dangerous materials, including firearms, is not permitted on any museum site, including the main building, the Perelman Building, the Rodin Museum, and historic houses Cedar Grove and Mount Pleasant.

Remember to travel light as backpacks, large bags, large umbrellas, and selfie sticks are not permitted in our galleries. Store them in our free coat check or consider leaving them at home.

Bag Inspection

Bags are subject to inspection as you enter and leave the building.

Museum Map

Plan your journey through the galleries by checking out our museum map. Looking for a work in our collection? Ask a friendly face at the Visitor Services Desks.

View map link_arrow

Buy Tickets Now & Save

Get $2 off when you buy general admission tickets online.


Two visitors conversing in the galleries

Things to Know During Your Visit

  

Bag Policies & Coat Check

  • Backpacks, large bags, large umbrellas, and selfie sticks are not permitted in our galleries.
  • Store oversize items—larger than 16 x 16 x 8 inches—at our free coat check.
  • Smaller bags must be carried on one shoulder or handheld.

Free Wi-Fi

  • Enjoy free Wi-Fi throughout the main building, the Perelman Building, and the Rodin Museum.
  • Be mindful of other visitors, artwork, and your surroundings when using your cell phone, tablet, or laptop.
  

Help Us Protect the Art

  • Dirt and oils on our skin can damage artwork so please do not touch.
  • Keep a safe distance from artwork, about 18 inches or an arm’s length.
  • Enjoy food and drinks in our dining areas but not in the galleries.
  • Seating is available throughout the building. Do not sit or step on platforms or ledges.
  • Take your time: walk, don’t run in the galleries.

Photography & Filming

  • You may take personal photos in the permanent collection galleries but no flash, tripods, or selfie sticks.
  • Photography is sometimes restricted in special exhibitions so look for signage in the galleries for guidance.
  • Your photographs may not be commercially published, sold, reproduced, transferred, or distributed.
  • When snapping pics, be cautious around artwork and other visitors and stay aware of your surroundings.
  • During your visit, you may be photographed or filmed by museum staff. We may use these images in signage, printed materials, and online for any purpose, commercial or otherwise.

Sketching & Lecturing in the Galleries

  • Use graphite pencils only when sketching or taking notes in the galleries. Pens and colored pencils are prohibited in all galleries.
  • Please make sure your sketchbooks are 18 x 24 inches or smaller.
  • Look with your eyes—do not point at works of art with your hands or a pencil.
  • To arrange a lecture in the galleries, call 215-684-7580 before your visit.

Eat & Drink

Grab a snack or enjoy a meal at our many eateries, including Stir restaurant and our Café, both designed by award-winning architect Frank Gehry.

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Shop

  • Browse a wide selection of stylish products at our stores in the main building, the Perelman Building, and the Rodin Museum.
  • K–12 students on group tours may visit any of our stores with their adult chaperones.
  • Forgot to pick up a gift or souvenir while you were here? Shop anytime at our online store.

Give Us Your Best Shot

We love your selfies but please keep your selfie sticks at home as they are not permitted in our galleries. Share your visit on Facebook, Twitter, or Instagram and tag us @philamuseum.

Families with Young Children

  • Little ones are welcome—kids 12 and under are always free.
  • Sundays are perfect for families. On the first Sunday of the month, enjoy artist demonstrations, art making, family tours, and performances during our all-day Family Festivals. On other Sundays, play in our galleries and explore the collection together.
    View family programs link_arrow
  • Stay together. The best way to look at art is as a family so stay with your children throughout your visit.
  • Strollers are permitted in most areas. You can bring your strollers and baby carriers or borrow them at coat check. For safety reasons, strollers are not allowed in certain galleries. Please wear baby carriers on the front of your body to help keep everyone safe.
  • Keep little ones close. We ask that you hold very young children by the hand.
  • Yes, you can nurse. Breastfeed and bottle-feed anywhere in the museum. If you would like a private place to nurse, ask at any Visitor Services Desk.
  • Find baby-changing stations in most restrooms, and enjoy family-friendly food options in the Café. High chairs and booster seats available.
  • Explore the galleries with our printed family guides. Ask for them at any Visitor Services Desk.
  • PMA for All  App: This app is designed to help families, especially those with children on the autism spectrum, prepare for a day at the museum. Available for free download on the Apple App Store and Google Play.