Visitor Tips & Policies

Here are some tips for having a safe and enjoyable visit, including suggestions on visiting with kids and policies for keeping the art safe.

Two visitors sitting on the grass in front of museum

Things to Know Before Your Visit

Art on View

We have more than 200 galleries of art from around the world, including paintings, sculpture, armor, photography, fashion, architecture, and more. Sometimes art from our collection is taken off view for conservation work or lent to other museums for exhibitions.

View current exhibitions link_arrow

Museum Map

Help plan your journey through the galleries by checking out our museum map. Looking for a particular work in our collection? Ask at the Visitor Services Desks.

Museum map link_arrow

Ongoing Renovations

We’re undergoing an exciting makeover with the help of world-renowned architect Frank Gehry. You’ll see construction both outside and inside the main building.

Learn about renovations link_arrow

Parking

Our parking garage is located near the main building’s West Entrance on Anne d’Harnoncourt Drive.

View parking details link_arrow

Accessibility

We have designated accessible parking, a barrier-free entrance, and accessible restrooms. Free wheelchairs and assistive listening devices with headsets or neck loops are also available.

View accessibility services link_arrow

Buy Tickets Now & Save

Get $2 off when you buy general admission tickets online.

A parent showing his child an artwork

Two visitors conversing in the galleries

Things to Know During Your Visit

Coat Check

  • Store coats, backpacks, large bags, and umbrellas at our free coat checks, located on either side of Lenfest Hall near the West Entrance.
  • You may bring coats and small umbrellas into the galleries. Please carry small bags on one shoulder or hold them in your hands.

Free Wi-Fi

  • Enjoy our free Wi-Fi throughout the main building, the Perelman Building, and the Rodin Museum.
  • Please be mindful of visitors, artwork, and your surroundings when using your cell phone, tablet, or laptop.

Keep the Art Safe

  • Dirt and oils in our skin can damage artwork so please do not touch.
  • Keep a safe distance from artwork, about 18 inches or an arm’s length.
  • Enjoy food and drinks in our dining areas but not in the galleries.
  • Seating is available throughout the building. Please do not sit or step on platforms or ledges.
  • Take your time: walk, don’t run in the galleries.

Sketching & Lecturing in the Galleries

  • Use pencils only when sketching or taking notes in the galleries.
  • Please make sure your sketchbooks are 18 x 24 inches or smaller.
  • Look with your eyes—do not point at works of art with your hands or a pencil.
  • To arrange a lecture in the galleries, call 215-684-7580 before your visit.

Photography

  • You may take personal photos in the permanent collection galleries but please no flash or tripods.
  • Sometimes, photography is restricted in a special exhibition so ask the security guard whether you can take photos.
  • Give us your best shot. Share your visit by tagging us in your photos @philamuseum. Please be mindful of the artwork, other visitors, and your surroundings when snapping pics.
  • Say cheese! Museum staff might photograph or film you in the galleries for use in signage and promotional materials.

Eat & Drink

Grab a snack or enjoy a meal at our many eateries, including Stir restaurant and our new Café, both designed by award-winning architect Frank Gehry.

View dining options link_arrow

Shop

  • Browse a wide selection of stylish products at our stores in the main building, the Perelman Building, and the Rodin Museum.
  • K–12 students on group tours may visit any of our stores with their adult chaperones.
  • Forgot to pick up a gift or souvenir while you were here? Shop anytime at our online store.

Share Your Visit

Join the conversation. Share your visit on Facebook, Twitter, or Instagram and tag us @philamuseum.

Tips for Families with Young Children

  • Little ones are welcome—kids 12 and under are always free.
  • Sundays are perfect for families. On the first Sunday of the month, enjoy artist demonstrations, art making, family tours, and performances during our all-day Family Festivals. On other Sundays, play in our galleries and explore the collection together.
    View family programs link_arrow
  • Stay together. The best way to look at art is as a family so stay with your children throughout your visit.
  • Strollers are permitted in most areas. You can bring your strollers and baby carriers or borrow them at coat check. For safety reasons, strollers are not allowed in certain galleries. Please wear baby carriers on the front of your body to help keep everyone safe.
  • Keep little ones close. We ask that you hold very young children by the hand.
  • Yes, you can nurse. Breastfeed and bottle-feed anywhere in the museum. If you would like a private place to nurse, ask at any Visitor Services Desk.
  • Other family-friendly services: Find baby-changing stations in most restrooms. Enjoy family-friendly food options in the Café. High chairs and booster seats available.
  • Explore the galleries with our printed family guides. Ask for them at any Visitor Services Desk.
  • PMA for All App: This app is designed to help families, especially those with children on the autism spectrum, prepare for a day at the museum. Available for free download on the Apple App Store and Google Play.